FAQ’s

What is true preservation? Why are sugar, salt and acid important? What is my guarantee? What about the Care Label in My Dress? What is Dry Cleaning? What is Wet Cleaning? How do I choose the right Gown Preservation Company? What about the price?

What are the steps in True Preservation?

It is important to have your gown cleaned soon after your wedding. Our procedure in caring for your gown: Thoroughly inspect your gown for stains, especially on the hemline. Beads and other trims are tested for cleanability. The gown is carefully and expertly hand pre-spotted and treated. The gown is then individually cleaned in a virgin solvent. The gown is inspected and skillfully post-spotted using Spectralite technology to help indentify invisible stains. Hand finishing follows, with extreme care taken to the designers line and drape. carefully folded, buffered and placed in a acid-free chest waiting your approval.

Why are sugar, salt and acid important?

Why are sugar, salt and acid important?

Wedding gown spills such as soda, wine and cake (many times caused by a guest and unnoticed by the bride) contain sugar and often dry without leaving a visible mark. Sugar is not dissolved during ordinary dry cleaning and caramelizes over time into ugly brown stains. Salt, too, can remain behind after ordinary dry cleaning and literally eat the fabric of the gown. Ordinary boxes and tissue are heavy in acid, which also damages fabric. Ordinary boxes actually yellow and "burn" gowns. After a few years there will be dark brown streaks wherever the fabric was in contact with the box or tissue.

What is my guarantee?

You will receive a written 100% international guarantee against sugar stains or yellowing of the gown. Wedding Gown Care Specialists along with all members of your association guarantee your gown will not yellow or develop oxidized stains, ever. When the gown is worn again, it will be inspected and pressed by any participating Wedding Gown Specialist at no charge.

What About the Care Label in My Dress?

The US Federal Trade Commission (FTC), and similar regulatory agencies in other countries, require that garments have Care Labels, in order to inform consumers how to safely clean and care for their clothing. Rules from the FTC mandate proper wording for care labels. The rules disallow any manufacturer from requiring that any one care provider be the only option for a consumer. Regardless of a designer recommendations it is up to the gown owner to check the credentials of the specialist they choose.

What is Drycleaning? Drycleaning is a professional technique of removing soil from clothing, generally using a liquid solvent called “perchloroethylene” (PRC). Drycleaning is called “dry” because PRC has no water (H20). Drycleaning, and the elevated temperatures required to remove the PRC, can cause melting or dissolving of delicate beadwork and other trims. Drycleaning often misses hidden, water-based stains, such as perspiration, champagne or sugar. Drycleaning is safe for coats, suits and skirts. But not for most gowns.